How do Prepayments work?
If the business you’re booking an appointment with requires Prepayments, you’ll be asked to enter your card information. The Prepayment amount will be charged to your card when your booking is confirmed, and you’ll also have the option to add a tip at that time. If you owe any balance after the appointment is complete, you’ll be able to pay it with your card on file.
To make Checkout even easier, enable automatic online payments so your card can be charged automatically at the end of your service. To turn on automatic online payments in your Booksy app, go to Profile > Payments > toggle on "Automatic Online Payments”.
If you do not show up for your appointment, the Prepayment will not be refunded. Contact the business directly to see if they can reschedule your appointment based on their Cancellation and No-Show policies.